With two major wins, Manyone cements its position as a leading transformation partner within global aviation
Date:
May 2024
Topics:
Team, Press
![Guido Woska](https://img2.storyblok.com/100x100/smart/filters:format(jpeg)/f/155338/4343x4436/1acc274c3e/guido-woska.jpg)
- Guido Woska
- Chief Commercial Officer
- Send an email
Manyone continues to fly high: The Manyone team will advise Lufthansa Cargo and be responsible for its customer experience strategy and UX/UI design over the next three years. Manyone is also designing the new lounge experience at Düsseldorf Airport in Germany
Transforming Lufthansa Cargo's customer experience
Manyone has been working on UX/UI design for Lufthansa Cargo for a year and a half and has now won a multi-stage pitch for Digital Sales.
Over the next three years, Manyone will advise the leader in air freight transport and be responsible for customer experience strategy, UX/UI design, and content strategy and design.
![](https://img2.storyblok.com/100x0/smart/filters:format(jpeg)/f/155338/1920x1280/8db4139142/picture_a321p2f_imagemotive_03.jpeg)
Photo: Lufthansa Cargo
“With its creative and digital expertise, Manyone helps us to further strengthen our customer focus. We look forward to implementing our digital strategy together.”
![](https://img2.storyblok.com/100x75/smart/filters:format(jpeg)/f/155338/5616x3744/5c519e4a97/terminalgebude-in-der-dmmerung.jpg)
Photo: Düsseldorf Airport
Designing new lounges at Düsseldorf Airport
Additionally, we are delighted to announce the awarding of another strategic design project, this time for our new client and partner, Düsseldorf Airport.
As part of the successful bid, the Manyone team has been contracted to design three lounges operated by Düsseldorf Airport: the Hugo Junkers Lounge, the Open Sky Lounge, and the VIP lounges.
This is an extensive multidisciplinary, strategic design and branding project and a challenging mix between experience design, digital and physical lounge design, service design and brand and business strategy.
![](https://img2.storyblok.com/100x75/smart/filters:format(jpeg)/f/155338/3600x2400/ec499db5ef/abflugebene.jpg)
Photo: Düsseldorf Airport
"At DUS, the ‘fascination of flying’ and professionalism go hand in hand. Our aim is to continue to exceed our passengers' high expectations of an excellent airport in the future. That is why we are continuing to increase the range of services and the quality of stay in our lounges: more variety, more sustainability, more individuality, more regionality, more digital services. We are looking forward to working with Manyone to create future-proof concepts for our customers."
![](https://img2.storyblok.com/100x75/smart/filters:format(jpeg)/f/155338/1920x1280/d834dd1ea5/a321p2f_lh_cargo_motiv_03_srgb_1920px.jpeg)
Photo: Lufthansa Cargo
"It's a pleasure to continue to support Lufthansa Cargo on its way to becoming the world's leading air freight transportation company. Also, by delivering strategic design for Düsseldorf Airport, our teams in Germany and Europe are highly motivated to help shape the future of aviation strategically and creatively."