Shaping everything that's next

Making the future vision and customer experience for an important business area tangible and desirable

Running a large-scale transformation program to make the organization more customer-centric

Co-creating a seamless, integrated, and personalized customer experience across digital touchpoints

Helping improve the user flow for a critical safety feature on the global platform

Supporting the brand's shift to online business and fully electric mobility

More than 300 projects across corporate and product brands, and internal and external experiences delivered to date

Using emerging tech to bring a novel experience to soccer fans in eight countries worldwide

Supporting a dedicated foresight team in promoting greater internal visibility and impact

Delivering strategic design services to both the passenger and airline service business

Providing the foundation for powerful marketing orchestration and impactful campaigns

A brand narrative and refresh for one of the world’s leading biotech companies

Defining and securing the successful launch of a new value proposition

Improving the digital experience across the entire digital sales journey for the B2B cargo airline

Orchestrating a pan-Asian marketing campaign with localized activation strategies

Co-creating a bold and elegant suite of branded experiences for a premium cycling product line

Creating a new, bespoke format for brand collaborations, aligning teams and channels to create high-impact campaigns

Building a compelling employer brand while optimizing talent attraction and onboarding

Creating an immersive experience that combines augmented reality and spatial sound design within a unique physical installation

Prototyping an AI-enabled customer experience for a new service

Elevating the experience of German fiber roll-out through award-winning CX and service design

Creating an iconic digital experience for a market-leading wearable

Building and helping implement a global UX framework for all digital channels

Helping build awareness about a critical future service through an immersive tech-driven experience

A global brand transformation empowering and complementing KONE’s corporate strategy

Redefining how the physical and digital worlds co-exist by envisioning new products, services, and CX strategies