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Shaping a clear path for safer AI conversations with Ask Safely

Two digital screens against a dark green background. A white panel with text is partially obscured by an orange panel labeled 'Deleting chat.'

Client: Ask Safely

Industries

A sprint to bring clarity, vision, and core value to a pre-seed GenAI startup

As a challenger startup in the crowded space of AI, the Ask Safely team needed clarity around their market offering as their MVP prototype had started to balloon in scope. We helped them boil down their product to their hero offering and build a focused foundation for the product, brand, and investor conversations – all in just two weeks.

Dark green background with "Ask Safely" in large white text on the left. An orange rectangle on the right reads "Deleting chat."
A mobile screen that shows an AI chatbox interface, which then slides to a screen that says 'Hey! You've kept 127 chats secure!'

A clear and simple value offer


Challenge

Aligning vision with value

Ask Safely was moving quickly and were already developing an MVP without a clearly defined value proposition. They needed to articulate what they were building and why. Our challenge was to help them find clarity, prioritize one core “hero” offering, and translate that into a simple, compelling story to raise funding, and guide the development team to build an MVP product. 

Two smartphones display an app called 'Ask Safely.' One screen shows a deleting chat message on an orange background, while the other presents a private message about a child's reading comprehension issue on a cream and green background. The text 'Swipe right to delete' is visible in the design. The mood is informative and supportive.

Updated branding applied to the core MVP offering


Approach

Distilling the essential

We dove into existing materials, facilitated hands-on workshops, and unpacked user pain points. From there, we reframed the product around a bold core pain point and feature: a genAI chat tool that deletes chats (and all user data) by default so people can stay private. This value was then brought to life across brand direction, a pitch deck, and early UI prototypes that showcased the key interaction.

Four smartphone screens display an app called "Ask Safely." Screens show a conversation with an AI chatbot, followed by screens that say 'Deleting chat' in an orange box.

Visual exploration and experience design of the "delete by default" interaction


Outcome

A sharper product, narrative and path to funding

The work led to a full product renaming and an immediate shift in dev team priorities. Instead of focusing on complex features, onboarding, and copy, the team focused on bringing the “delete by default” interaction to life. Our deck, branding, and UI screens gave Ask Safely a confident, credible narrative – one that positions them strongly for funding and future growth.

Wow! Amazing how much confidence and clarity you helped us generate in a matter of two weeks. So excited to get this thing out in the world.

Mike Ebener

Founder

Ask Safely

Want to know more?

Looking for more details about this case? Or maybe you have a similar challenge? Just reach out, and we'll be happy to answer any questions you might have. We're here to help.

Mikkel Stange

Mikkel Stange

Partner, Strategy Director

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