Change cannot be managed.
Change should be designed, facilitated, and co-created.

Standing still is not an option for businesses and organisations facing change. By failing to adapt, you risk falling behind, losing market share, and becoming obsolete. Change is essential for survival and growth. But many organisations suffer from change fatigue, where constant shifts and unclear directives lead to employee burnout and resistance. The key to overcoming this is not more change, but better-designed change.

Just as you would not launch a product without careful design, why would you risk this for your business transformation? Design-driven change ensures intentional and effective outcomes by engaging all levels of your organisation. This approach reduces risk and resistance while encouraging collective creativity and resilience.

Our approach

As strategic designers, we know how to create demand, transforming a push into a pull. We apply these same methods and principles to organisational transformations, driving demand for change by making it desirable, understandable, and tangible. We are not change managers, but we make change happen. We understand people and their importance in this process. Strategy activation depends on the ability to make changes appealing and meaningful throughout an organisation. Intertwining design and change management, we focus on shifting perceptions, behaviours, and interactions to achieve successful and lasting change.

The four core change management challenges we solve

01
Shifting technology adoption from mangement push to employee pull

Through design-driven change, we enable organisations to better understand the value and opportunities of new technologies and how to intentionally integrate them into processes and teams.

Understand why employees are reluctant to adopt new technologies
Develop a clear position and purpose for the technology in the organisation
Empower employees to co-design new ways of working and use cases
Build awareness, desire and ability to work with new technologies

Let's talk tech adoption

"We have created such a big pull from the organisation that we almost can't keep up with the demand. Now it's our time to deliver on our promises."

Program Director - World leading consumer brand

Asger Osterbak

Global Partner, Head of Hybrid Strategy

+45 31640112
asger.osterbak@manyone.com

02
Scaling change through experimentation and iterative execution

Accelerate organisational change by prototyping and testing the structures and culture you aim to grow while actively building new parts of your business or organisation.

Design and drive transformation programmes
Prototype and test new organisational structures, teams, and processes
Make change tangible and desirable through design experiments
Scale strategic initiatives from pilot projects to fully operational departments

Let's talk scaling change

"The artefact explains our strategy, gives us a tool to get into future-back mode, and is a sandbox which allows us to test new ideas and business models."

Senior Manager - Aker Solutions

Marie Kathrine Jensen

Partner, Strategic Design Director

+45 50938273
marie.jensen@manyone.com

03
Strengthen strategic engagement with capability building and employee involvement

Transforming culture, fostering new abilities, and engaging employees hinges on deep understanding and active involvement. By employing people-centric design processes, we can create long-lasting organisational changes firmly rooted in the employees' experiences and perspectives.

Mobilise, engage, and get employee contributions for strategic initiatives
Deliver while simultaneously developing employees through train-the-trainer
Develop and design training programs and masterclasses
Foster and strengthen innovation mindset and culture throughout the organisation

Let's talk capability building

50%
of workforce contributed to new strategic initiative

Transformation program - Vueling

Line Skov Grønbjerg Christensen

Senior UX Strategist

+45 60201081
line.christensen@manyone.com

04
Activate strategy by designing tangible change initiatives and communication

Bring strategies to life by intentionally designing and developing the journey, from change strategy to rolling out initiatives. Facilitate the adoption and implementation at all levels of the organisation.

Translate strategy into actionable change strategy and initiatives
Engage and involve all levels of the organisation in strategy execution
Design communication frameworks and key messaging based on insights
Operationalise change and create governance structures

Let's talk activating change

83%
of the department rated “highly driven” by the strategic initiative

Transformation project - Jyske Bank

Thomas Dolberg

Global Partner, Head of Hybrid Strategy

+45 42 72 59 11
thomas.dolberg@manyone.com

Our approach

Intertwining change management models with strategic design

Our work

Design for lasting change

World leading consumer brand

Bringing technology into the world of play

Introducing and incorporating new technologies into core business, design, manufacturing, and product development processes to drive growth and innovation. We used our approach to explore and define the journey of incorporating these groundbreaking technologies into the innovation processes and the manufacturing lines. All while keeping the core vision and value of the company intact.

Jyske Bank

Enhance outside-in perspectives with a train the trainer process

Jyske Bank aimed to enhance its ability to target outside-in perspectives in its organisation to gain insights into the relationships between customers and advisors. Manyone facilitated a "train the trainer" process through co-creation sessions and design workshops, conducting key activities together.

Go to case

Aker Solutions

From a thousand PowerPoint slides to a tangible vision of the future

As a key strategic pillar and the driving force for accelerating Aker Solution's transition towards renewables, we helped the leadership team explore, challenge, and get specific about the future of its new engineering consultancy venture. Making business model transformation tangible across the organisation.

Go to case

LSG Group

Fostering internal innovation and capabilities

With our support, Lufthansa Service Group are building an in-house innovation unit and programme called NEXT!, enabling employees to identify, prototype, and bring innovation opportunities to market. This initiative will create significant added value for LSG Group and their customer base, enhancing their competitive edge and customer satisfaction.

Our partnership includes new ways of working, idea-to-market processes, workshop formats and facilitations, and programme branding.

Go to aviation page

Vueling

Employee-empowered transformation at all levels

Together with the airline, we undertook a large-scale transformation programme to make the organisation more customer-centric, efficient, and innovative. This was made possible by bringing employees closer to the airline's mission and ambition and guiding them to take control of the innovation and transformation at all levels throughout the organisation. This created employee engagement and helped to implement new ways of working in the process.