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Mia

Enhancing connectivity

An elderly man in running gear looking at a phone

Industry expertise

Communications and high-tech

In telecommunications and high-tech, the need for seamless connectivity and impactful customer experiences is more significant than ever.

Turning complexity into potential

With a strategic design approach, we assist telecom providers in strengthening customer relationships and simplifying complex services.

We also empower tech platforms to design intuitive, user-centered customer experiences.

We solve challenges within

  • Telecommunications

  • Technology

Since 2023, we’ve partnered with Meta to develop a consultation toolkit designed for ongoing use and refinement. The insights gained from this collaboration have been shared with policymakers, researchers, and civil society leaders.

It was great to collaborate with the Manyone team. They facilitated the consultation workshop incredibly thoughtfully, especially in terms of meaningfully recruiting and involving parents, then opening up insights on-the-fly to policy stakeholders. This provided credibility and value as part of our external engagement efforts.

Adam Bargroff

Public and Privacy Policy

Meta

Featured clients

Telekom Telekom

Elevating the experience of German fiber roll-out through award-winning CX and service design

Magic Leap Magic Leap

Redefining how the physical and digital worlds co-exist by envisioning new products, services, and CX strategies

Verisure Verisure

Embedding strategic foresight tools and processes into the client's design team and their ways of working

Meta Meta

Helping improve the user flow for a critical safety feature on the global platform


Telcos and tech companies are transforming as customer experience becomes the key to standing out. We aim to make connectivity seamless and experiences unforgettable. By addressing real user needs and simplifying complexity, we help clients resolve issues and create “wow moments” across every touchpoint, driving loyalty and lasting impact in a fast-evolving industry.

Hendrik von Spreckelsen

Partner

Manyone

Client results

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Deutsche Telekom

Designing a digital and fully integrated user journey

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Jabra

Establishing an experience-oriented culture, accelerating delivery speed

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Copenhagen Merchants Group

A connected brand rollout

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Katalist

Shaping sustainable maritime shipping

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Hunters

Positioning a revolutionary cybersecurity company

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Magic Leap

Redefining user experiences across any sector through extended reality


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